Privacy Policy & Disclaimer

Human@home GmbH is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

Human@Home GmbH

Westwall 18

41379 Brüggen

DE 813151061

HRB 12702 AG Krefeld

Personal data that we process;
Human@home GmbH  processes your personal data by using our services and/or by providing it to us yourself.
Below is an overview of the personal data we process:

• Company name
• Contact
• Address data
• Phone number
• E-mail address
• Bank account number

Other personal data that you have provided to us, for example via our website, in correspondence, and by telephone.
For what purpose and on what basis do we process personal data

Human@home GmbH processes your personal data for the following purposes:

1. Handling your order(s)
2. Handling your payment(s)
3. Sending our newsletter
4. So we can call or e-mail you if required to carry out our services
5. Inform you about changes to our services and products
6. To deliver goods and services to you

Human@home GmbH  also processes personal data if we are legally obliged to do so, such as information we need for our tax return.

Automated decision-making process
Human@home GmbH makes no decisions on the basis of automated processing about matters that may have consequences for people. This concerns decisions that are taken by computer programs or computer systems without the involvement of a person (for example, an employee of Human@home GmbH ).

Human@home GmbH uses for the processing of personal data the software programs Corenio. This software consists of accounting and business software. Human@home GmbH uses this program because of the focus on the industry. As a result, the program is designed in such a way that only information necessary for the business operations of Human@home GmbH will be processed. Human@home GmbH only keeps personal data of employees that are working at her Relations. Through relationships, both customers and suppliers are understood.

How long do we store personal data?
Human@home GmbH does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

Category Retention period Reason
Personalia As long as current and/or relevant Human@home GmbH saves only the first and last names of contacts. By contact, persons are meant the persons involved in the following departments of customers and/or suppliers: purchasing, sales, administration, and service.

Address details As long as current and/or relevant Human@home GmbH only stores address data from other organizations, companies, and/or institutions. These will remain as long as the relevant relation is established at this address.

Contact details As long as current and/or relevant Human@home GmbH only stores the contact details of contact persons as described under 'personal details'. Contact data is the telephone number and e-mail address of the contact person.

Sharing personal data with third parties
Human@home GmbH Shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process your data in our order, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Human@home GmbH remains responsible for these processing operations.

The most common case in which Human@home GmbH shares your personal data with third parties involves the outsourcing of delivery (s). Your contact and address details will in that case be shared with the supplier who provides the delivery (s) of goods. This may concern both a supplier of goods which the delivery on behalf of Human@home GmbH as also an external transporter which Human@home GmbH has called in to provide delivery.